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Customer Service Representative

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Basic Job Info

US-CA-City of Industry
Experience Required
At least 1 year(s)
Degree Required
High School
Begin Date
End Date
Base Pay
$25.00 - $26.00 /Hour
Employment Type
Manages Others
Travel Required
Relocation Covered

Job Description

Customer Service Representative - Seeking Customer Service Representatives to interact with the customers of a Fortune 500 major banking institution in order to provide information in response to inquiries about products and services as well as issue resolution. A typical Customer Service Representative will be a quick learner and will be able to learn if not already familiar with how to service customer queries regarding Customer Management Systems, Online Banking, Lock box, ACH, Wire Transfer and remote banking. Customer Service Representatives will handle inbound, outbound or a combination of both via phone, email and chat. Within the Customer Service Representative role, we offer a unique opportunity with promotional opportunities that come with salary increases to reward you for training and dedication.

Job Requirements

Qualified candidates must have:

  • 2 years of financial experience in banking, loans, cash movement or mortgage
  • 2 years of customer service experience
  • High School Diploma or GED 
  • High volume call center operations is a plus 
  • Knowledge of Microsoft office & excel 
  • Good technical and computer skills
Apply button 5fe10ae9207edfa7038eb6a5b03303603ff6e003cddc11e21579c3c21bf1ad16

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